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Learn more about NBC News' Jeff Rossen, whose premiere Dateline undercover investigation on carnival games and air conditioning repairmen airs Sunday, August 19th, at 7pm/6c.
Hi, my name is: Jeff Rossen. My friends call me Jeff Rossen.
When I first came across this story, I thought: As I was shooting the investigation on air conditioning repairmen, I
thought to myself, "I hope they're honest" because my a/c at home broke that same day. I had repairmen responding to my real house at the exact time I was watching us getting charged for unnecessary repairs on-camera at our TV house. I called home and said, "Run all repairs by me before agreeing to it!"
My inspiration(s) in telling this story: Helping people. I try to pick topics we all face. I love when people tell me our story changed the way they think.
The most memorable words I heard: "We'd like you to be on Dateline" :)
What still surprises me about this story: I can't believe people still cheat people and pretend everything is OK.
Biggest challenge while doing this story: Shooting undercover at the carnival was hard. We had a large team with us, all wearing hidden cameras to show every angle. Since we were always on the move, it was like a ballet.
In a word, this is really a Dateline story about: Power
Last but not least, in general, I wish: Everyone who watches will be more vigilant when dealing with repairmen and carnivals.
How do I Dateline? I watch live at home on Fridays and Sundays because I don't have much of a social life.
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If you would like to submit any investigative stories to Jeff Rossen, please visit 'Rossen Reports'
Leave a Comment:
I'd love a report on plumbers in the metro Detroit area, I've been ripped off twice and hold my breath that I never have to call another one.
hi jeff i was incensed to see your report.cause you know what its everywhere.and its heartbreaking.and when you dont have the money to spend. and who does.the auto repair business is another one.i believe ive been getting ripped off for almost every auto repair ive ever had and im so sick of it.i just wish we could clean it all up.in the old days it was tv reapir.and they have no conscience. they just feel make a living screw the customer they`re rich.they can afford it.i dont believe you can trust any of em.the only thing you can do like im trying now that im retired and have time is learn how to fix things myself.and about the carnival story all crooks again always were...... rem andy griffith? opie tryin to win the shaver for andy? the carnies bending the rifle sights?im sick from it. i really am. i was brought up honest . thank you for trying..........................
I had my furnaced serviced around March this year on the weekend by the only company that had someone on call and that service technician told me I not only need a new furnace but the condenser above the furnace needs to be replace too. He said that the wise move would be to do both at the same time. Well, I got both a new furnace and new air conditioning units but had it done with my HVAC that I used for 15 years; and I saw the old condenser unit; and my HVAC guy said it was "like new" and I saw it too and it was perfect - no rust at all on it! So beware of new HVAC companies that try to get your business. I did call for a quote from the company that did the weekend service call; they quote me an economical undersize furnace and AC unit that was the same price as the Premium Bryant system I purchased from my HVAC that I used previously. They would have made a big killing if I did go with the weekend company and I would paid the price for it over and over again.